Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hello!
i would like to reset my levels on candy crush saga, how can i do it?
Can i give you my e-mail?
Hi Stephane- I can indeed help you here :-)
I will send you a private message to explain how. Please check for the envelope icon.
Thanks!
sorry but any options are not good
i want to keep my Facebook account with all my friends
and i want to play connected for have life to my friends
can't you reset my account directly ?
thanks you
Hi Stephane- Thanks for posting on King Care. Welcome to the community :-) Here you have a few options:
1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being connected.
2) Uninstall the game and play whilst not connected to any account.
Let me know if you need a hand :-)
Have a sweet week!
New here? Sign in or create an account to join the fun.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.
