Candy Crush Saga

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Facebook has me on level 1 on my laptop but I am still on level 2253 on my mobile and its synced.

i have been playing candy crush for a couple of years and was up to level 2253. I've just gone to play and it's gone back to level 1. I am gutted. I've logged in and out of Facebook and rebooted but it's still at level 1. I have not changed or done anything so why has this happened on my laptop. My mobile is still on game 2253 and is saying it is linked to facebook Please help to get me back to my level.thank you.

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Cezdiamond

Hi Ian- Thanks for posting on King Care. Please could you see this thread for more information :-) The information is linked to Candy Crush Soda Saga but should work for Candy Crush Saga too.

https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress

Let me know if you still need a hand.

Thanks!