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Why is the new version of Candy Crush taking so long to load -- it is soooooo slow
not an answer exactly, but adding to the question, mine loads ok but why so slow? How incredible does a machine have to be to play this new garbage? I have a 2.6 ghz dual core with 3 gigs of ram, have run new browsers in win 10 and takes 20 min to play a single level, if no cascade can get maybe 2 moves in a min, and if there is a cascade you will be waiting at least 3-5 min to make your next move. for now I have it running older chrome under vista and the old flash version and works great. maybe you have that option.
Hi Cathie- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5
Let me know how you get on :-)
Have a sweet week!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.