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I have noticed several questions regarding lives not transferring over from a old phone to a new phone, but also since swapping phones I no longer receive lives or any messages for that matter and I am connected to facebook. Any solutions?
Hi Andrew Carydias,
Thank you for posting this here on King Care.
Please note that boosters and lives do not synchronise between platforms and devices.
These are locally saved in temporary datafiles on your device. Any update or reinstall of the game or the operating system of your device can affect those datafiles.
I recommend you to check for updates for your Android, its OS version and the Facebook and the Candy Crush Saga app.
Then, restart your device and please try again.
Kindest regards and have a great day,
Tony - King Care Team
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.
