Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why my account can't show my profile picture and level on the left top corner?

My friends's account have their own profile picture and level show on the left top corner , and they no need to ask tickets from friends for the next episiode . Can you please help me to fix it ? Thank you so much !

To Ask Your Question:

Accepted answers

All comments

Tony_Mc

Hi Kinki Li,

Thank you for posting this here on King Care.

Not always all challenges will be available for all our players in all our games.

This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.

The opposite can also happen and some challenges or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

Kindest regards,

Tony - King Care Team