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I am not getting magic helmet and others events it comes for 90+ hours but when I reopen candy crush it disappears please help me. Thanks
Umar
Hi Umar!
I suggest you start by checking for updates to the game on Google Play.
If the problem is still there then you should consider a re-install of the game:
1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)
2) Un-install the app
3) Reboot your phone or tablet
4) Now it's time to download the app and install it again. Find the app on Google Play and click on 'install'
5) After the game has been installed you should now be able to start it normally.
6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.
Cheers
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II am not getting ads.i am stuck on levels.
Hello I've been at level 19081 for about 15 days and there's no way to pass without extra lives and boosters. The game has become boring without these aids 😞 Wow, they said the videos/rewards were in testing 😧😧 for over 12 years???? Testing???? It's a shame, the only game I liked, does anyone recommend another one?? Cheers
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
I have lost all of mine 2.300 golden bricks! I have tried everything!! The levels and some of other stuff are normal, but the golden bricks went missing all os the sudden! The only thing I did was login again (it asked me to do so when I opened the app), so that I could have my progress saved in all my devices, with the…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…