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i have been playing as a guest for years. Upgraded phone today, and lost all data. Please advise.
Hi Jeff,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
My game blacked out today- after hours waiting- I deleted it and reinstalled- I done this before- this time I lost data- can you return my data
Thank you. I really appreciate the service!
Hi LMM,
I see one of my colleagues have already contacted you and you will soon have your levels back :-)
Please can someone get back to me as I've had the same problem- I just did a manual restart on my phone (I do this a lot) and I've lost everything. I was on level 2223- so I'm really upset about this. I would appreciate someone helping me with this!
Hi Jeff,I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.Kind regards,- Mark, Team King Care
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks