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Ever since the last update Candy crush saga did not update properly. I have tried to delete to re download but it won't let me.
Not sure if this is why when I try to play Soda and Jelly also they crash straight away. Please help.
Hi Shelley Smith,
Thank you for contacting King Care! You can try these steps in the following threads to help rectify your issue. If these don't help, we'll try and get a King Care moderator to assist you with the account.
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Hope this helps!
Jilly
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
