Candy Crush Saga

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Colour bomb purchase has disappeared

A few months ago, I paid a one-off price to start every forthcoming level with a colour bomb, regardless of whether I had any saved. This colour bomb has, yesterday, disappeared. I paid for it to be part of my game indefinitely. What's happened?

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ester55

I recently lost my color bomb.i did to pd for it and it disappeared..how can you put back on my game

ester55

years ago I purchased a colored bomb I pd 29.99 for it .it disappear from my lives,booster that bomb was mine to use forever on my games.why did you remove it now I have a stripe candy, I want my colored bomb back..this is not fair of what you did.

ester55

Years ago I purchased a colored bomb.i pd 29.99 why did it disappear from my booster and lives.this bomb was for me to keep forever I pd for it I want it back now I have a strip candy instead of my bomb..its not fair what you did.if your not going to fix it refund me my 29.99 plus tax

Tony_Mc

Hi doctoremma,

Thank you for posting this here on King Care.

Not always all challenges will be available for all our players in all our games.

This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.

The opposite can also happen and some challenges or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

Kindest regards,

Tony - King Care Team

Accepted answers

All comments

Tony_Mc

Hi doctoremma,

Thank you for posting this here on King Care.

Not always all challenges will be available for all our players in all our games.

This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.

The opposite can also happen and some challenges or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

Kindest regards,

Tony - King Care Team

ester55

I recently lost my color bomb.i did to pd for it and it disappeared..how can you put back on my game

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