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I want to reset my progress. would like to start from the begaining tried to figure it out and coulndt
Hi Chris Jones,
Thank you for contacting King Care! If you've never connected through facebook or the kingdom you can clear data on your app and that will erase all of your progress but it will also erase lives and boosters. If you have connected through the kingdom or facebook then you'll just have to create another account under a different email address, otherwise there's no way that I'm aware of, that you can start from the beginning, since your account will always be connected through your email address or facebook account.
Hope this helps!
Jilly
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…