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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
i have been playing as a guest for years. Upgraded phone today, and lost all data. Please advise.
Hi Jeff,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
My game blacked out today- after hours waiting- I deleted it and reinstalled- I done this before- this time I lost data- can you return my data
Thank you. I really appreciate the service!
Hi LMM,
I see one of my colleagues have already contacted you and you will soon have your levels back :-)
Please can someone get back to me as I've had the same problem- I just did a manual restart on my phone (I do this a lot) and I've lost everything. I was on level 2223- so I'm really upset about this. I would appreciate someone helping me with this!
Hi Jeff,I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.Kind regards,- Mark, Team King Care
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How do you break down the bubblegum dispensers, please? Should I focus on the marshmallow stick in the middle? Thank you. Merry Christmas🎄
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
when I select my game I get a black screen. Why?
Nedostala som čas zase a zaplatila som
How do I shop
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
