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All my levels are gone it reset to 1.
Could you please reset to where I left off?
Hi Lorri Lauzze,
Thank you for your reply.
Please try the following:
Open Candy Crush Saga on your iOS. Disconnect Candy Crush Saga from your Facebook through the menu in Candy Crush Saga.
Open the Facebook app on your iOS. Disconnect your Facebook session and close the app.
Open Safari, the default browser on your iOS, and disconnect from Facebook there too. Clear cache in Safari on your iOS.
Check for updates for your iOS, the Candy Crush Saga app and Facebook. Restart your iOS.
Open your Facebook app and connect to your relevant Facebook account related to your Yahoo email address. Open Candy Crush Saga and connect it to your Facebook.
Kindest regards and have a great day,
Tony - King Care Team
I'm not sure how to do that. I set up my account through Facebook.
Thank you for posting this here on King Care.
I am sorry this happened to you in Candy Crush Saga on your Facebook.
Can you please assure that you connect to your account related to your Yahoo email address?
Please let me know how you're getting on.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
