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Hi so I have a score of 767000 somewhere and my game is not moving to level 2421 And have completed it twice, but still not moving forward , please help
Hy anju..
How are you...
Hi all,Thanks a lot for posting and commenting here on King Care.Please try again now, make sure you reconnect properly to your relevant account.All credits go to JillyJill; thanks a lot for flagging this.Kindest regards and have a great day,Tony - King Care Team
Hi all,
Thanks a lot for posting and commenting here on King Care.
Please try again now, make sure you reconnect properly to your relevant account.
All credits go to JillyJill; thanks a lot for flagging this.
Kindest regards and have a great day,
Tony - King Care Team
Hi Anju,
Thank you for your reply.
Please let me know the make and model iPad you are using, as well as its iOS version and the version of the Candy Crush Saga app you got installed.
Also, please upload a screenshot of your roadmap in Candy Crush Saga.
Kindest regards,
No my game is not moving forward plz help me
Hello again,
I will have a King Care moderator to look into the problem with both of you not being able to move forward.
Thank you for your patience,
Jilly
Same here. It's been three days stuck at level 2450. Sent 4 emails. No fix. Will not advance to next episode even though I have passed this level (2450) twice. The first time I passed it I advanced to next episode and went three levels in. Once all lives were used it sent me back to the last level of the previous episode. Doesn't seem like they have very knowledgeable people working on this as I've seen many inquiries about this and the answer to yours is to make sure the app is updated. Seriously.
But no t moving
My game is updated but not moving
Hello Anju Narada Jolly,
Thank you for contacting King Care! Are you sure your app is up to date? Go to your iTunes Store and click on the app and make sure it is updated, that's all I can think of is to why you can't move on, let me know if this helps for you.
Hope this helps!
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I logged out and then logged in again in the game but after logging in all the lives which I received from my friends have been disappeared also when I am clicking on that envelope icon to see lives it's not opening anything
Bloqué au niveau 8061 depuis plusieurs semaines. Merci pour votre aide. Sinon désinstalation du jeu car très frustrant.
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week? I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopened…
The game Candy Crush is no longer playable. The "half/half spinach" commercial keeps crashing, and all you get is this ad. No more extra moves, boosters, or levels. Why isn't anything being done about this? By you guys? You can't remove it yourself.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
