Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

stuck on level

finished level 40,wrote to king care cause i have been stuck on this level for 1 week now,followed instructions,nothing happened,i use this game to help my son who is autstic but this is a joke,is there nobody that works on this site just random emailed responses?i need a little more then a robot type email

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Hello Ian,

Thank you for contacting King Care! Please read and post on the following thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699

King is aware of this issue and are currently working on a solution.

Thank you for your patience,

Jilly

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Accepted answers

All comments

Hello Ian,

Thank you for contacting King Care! Please read and post on the following thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699

King is aware of this issue and are currently working on a solution.

Thank you for your patience,

Jilly

ads supporting
why my ads didnt have any ads supporting since month ago i cant play well without it can you solve this proplem for me becouse iam going to delet game ant lose the 5985 level i was played
No add comming
Y am not getting add
Losing items
I reach 21 twice and did get a reward. I also passed a level and it said I did. i used my 10 gold bars to extend the play and used my flying saucer
Since my problem was never fixed (over a month ago) I am reposting
Well it has been well over a month and I have done all you said and it is still messing up and now I finally made it up to 12647. I got tired of ya'll not fixing the problem so just kept playing. But now about two days ago this 12647 went to a different game on my Facebook browser and on the game on my computer, even the…
Game stil reverting to lower levels ( 3rd time I have posted this)
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…