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Piggy bank is missing

Alice_Biebel
Alice_Biebel Posts: 10

Level 1

My piggy bank is missing. I can still play the game and earn stars but it no longer shows the status of my earnings.

Best Answer

  • Alice_Biebel
    Alice_Biebel Posts: 10

    Level 1

    Answer ✓

    Piggy bank returned and I immediately cashed in. I lost all the games I played while piggy was gone. Thanks for your help Tony.

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Alice,

    Thank you for posting this here on King Care.

    Not always all challenges will be available for all our players in all our games.

    This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.

    The opposite can also happen and some challenges or features might get deactivated after some time.

    I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

    Kindest regards,

    Tony - King Care Team

  • Alice_Biebel
    Alice_Biebel Posts: 10

    Level 1

    It sounds like there is no solution. If I reload the software will it remember all my levels. I use mobile on an iPhone. 

  • Alice_Biebel
    Alice_Biebel Posts: 10

    Level 1

    Answer ✓

    Piggy bank returned and I immediately cashed in. I lost all the games I played while piggy was gone. Thanks for your help Tony.

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Piggy bank returned and I immediately cashed in. I lost all the games I played while piggy was gone. Thanks for your help Tony.

    Hi Alice, thank you for the update. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
  • Dan_R
    Dan_R Posts: 1

    Level 1

    My piggy bank is missing.  How do I get it back?

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