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Why have I won level 2605 twice and not got credit for it?

Liz_Hadley Posts: 3

Level 1

July 2017 in Support

I have won Level 2605 two times now and when I am finished it just keeps popping candies and won't stop and then an error pops up and won't give me credit for the win.  How can this be fixed to move on to the next level.

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  JillyJill Posts: 972

  July 2017

  Hello Liz Hadley,

  Thank you for contacting King Care!  The game studio is aware of this issue and are working on a resolve. Please read this thread to understand further: https://care.king.com/en/question/view.action?forumThreadPermalink=candy-crush-saga-level-2605-cascading

  Thank you for your patience, 

  Jilly 

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  Jess_Ik-a Posts: 2

  Level 1

  September 2017

  this happened to me too!

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