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Lost all progress with new iphone. Been playing for 2 years. Thanks

Marty_Ishmael
Marty_Ishmael Posts: 3

Level 1

Please reset my saga to level 1565. Lost all progress with new iphone. Been playing for 2 years, don't want to start over

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Marty,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    - Mark

  • Marty_Ishmael
    Marty_Ishmael Posts: 3

    Level 1

    5858311 user name was Earl. Thanks, Marty

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Marty,

    Please see the private message I have send you.

    If you don't see the email icon here on King Care (top right corner) then please try from a stationary computer.

    Kind regards,

    - Mark

  • andifandino
    andifandino Posts: 2

    Level 1

    Hi Mark,

    I have this problem as well. I lost all my progress and i wasn't backed up on anything. While I was trying to back up my progress by logging into Facebook, I got moved back from level 765 to level 65!

    Please help. Thank you,

    Andi

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