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Please reset my saga to level 1565. Lost all progress with new iphone. Been playing for 2 years, don't want to start over
Hi Mark,
I have this problem as well. I lost all my progress and i wasn't backed up on anything. While I was trying to back up my progress by logging into Facebook, I got moved back from level 765 to level 65!
Please help. Thank you,
Andi
Hi Marty,
Please see the private message I have send you.
If you don't see the email icon here on King Care (top right corner) then please try from a stationary computer.
Kind regards,
- Mark
5858311 user name was Earl. Thanks, Marty
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
