Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello all,
Thank you for contacting King Care! King is aware of the issue and are currently working on a fix. Please post your comment in this thread: https://care.king.com/en/candy-crush-saga/exploding-candies-in-an-endless-loop so you'll receive updates of their progress and that you're accounted for as a player with an issue with the game.
Thank you for your patience,
Jilly
Have the same problem. Took forever to win it, then bought extra turns only to get caught in this endless loop error and thrown back to start it all over. It's taken me years to get to this level and enjoy the game, but until they fix it will probably just find another game.