Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Are you trying to log in through the app? If it says there is an issue, and you are not currently logged in at all, there may be an issue with the app connecting to the internet. Sometimes you need to reinstall the game to fix this, but be careful... It will delete data stored on your device (like boosters) and any unsaved progress. Hope this helps :)
By the way, if it does help, could you accept my answer? It would help me reach my goal :)
Welcome to the King Community 🥰
We are very sorry for your problem and your old game progress is completely lost due to your old facebook block/Hacked. Also you won't be able to log in with a new account on that game app to re-save your old game progress.
However, it is guaranteed that your old game progress will not be possible recovered in any way, but it will be possible to manually restore it to your new account, i.e. manually bring you back to the level you were at. If you want to manually recover game progress then follow the steps below then contact our player support.
Uninstall the game app - Reinstall the game app - Log in with new account - Contact our player support or follow the Link below.
Feel free to let us know if you need more help.
Thank you.