Candy Crush Saga

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Save progress in facebook not correct

Hi, I play CC on my WinPhone 8.1 in the past. I played most of the time connected to FB.

Now I bought a new iPhone and installed CC from the app store. Starting the app and connecting to FB is fine in regards to the level (632) and the gold barren (13). But I lost all my by friends spend lifes and all booster. The app is still installed (at the current version) on my WinPhone so I can show the situation as well.

Could someone clarify, why I can't save lifes and booster with FB ? Thanks

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Tony_Mc

Hi Egni Redlef,

I am sorry to hear you lost your saved up boosters and lives in Candy Crush Saga.

However, I´d like to recommend you to refrain from saving up boosters and lives. You obtain at least 1 free booster a day in the Daily Spin.

Also, please note that boosters and lives do not synchronize between platforms and devices. Only Gold Bars and your played levels (progress) do synchronize.

These are locally saved in temporary datafiles on your device. Any update or reinstall of the game or the operating system of your device can affect those datafiles.

Kindest regards,

Tony - King Care Team

Welcome! 👋

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