Candy Crush Saga

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A accidental purchase

My phone froze when I was making a purchase for gold bars. When I reopened the app it said I had also purchased the 6 hours unlimited lives, which I did not want to purchase.

Please remove this purchase.

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rashu_19

i purchased piggy bank yesterday for 249 but the gold bars haven't been credited to my account. Please refund or credit the gold bars

thodgdonrn

My child purchased without my permission. Please refund. There are two purchaes at the same time, equating to $30. I will change my payment preference to avoid future purchases.

Glai

I made an accidental purchase of 10.99 SAR for piggy bank when trying to exit the app, Please refund this or remove the purchase, I barely even play the game and I don't want to purchase it.

selinabagale

I made an accidental purchase of £2.99 for gold bars when trying to exit the app, as I have Apple Pay and pressing the home button confirms it. Please refund this, I barely even play the game anymore.

Tony_Mc

Hi Alexandra & Elsa,

Thank you for posting and answering here on King Care.

@Alexandra:

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Creative_Elsa

Hi Alexandra, I will bring this to the attention of a King Admin and you should get a private message from him.