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Got new phone; progress didn't transfer

I was on level 1889 on my old iphone. I got a new iphone and my progress didn't transfer. I made an account on my old iphone, but when I logged into that account on my new iphone, the progress didn't transfer. I changed my account icon, and that did transfer. When I play online, I was able to start at level 1889. Does anyone know what's going on?

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Hi ineedhelpppp,

Thank you for posting this here on King Care.

Please try again now and let me know how you're getting on.

Kindest regards and have a great day,

Tony - King Care Team

Accepted answers

All comments

Hi ineedhelpppp,

Thank you for posting this here on King Care.

Please try again now and let me know how you're getting on.

Kindest regards and have a great day,

Tony - King Care Team

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🔔 Facebook Progress Showing as Level 1 - Under Investigation!
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