Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

New Email address can’t sync previous progress

Old email account is linked to my game, but my Facebook account is now associated with my new email so I can't sync game. I did save my progress with the new email but I ability to link with Facebook. Every time i try to sync it takes me back to level 1.

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Hi Karen !! Thank you for contacting King Care. Sorry you're having an issue. I am passing this on to the moderators page, so they can help you get back on track. Have a great day !!

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Hi Karen !! Thank you for contacting King Care. Sorry you're having an issue. I am passing this on to the moderators page, so they can help you get back on track. Have a great day !!

Difficulties in passing levels
II am not getting ads.i am stuck on levels.
Previous level
How can I restored my previous level? And I want my points and friends back please.
Lost golden bricks
I have lost all of mine 2.300 golden bricks! I have tried everything!! The levels and some of other stuff are normal, but the golden bricks went missing all os the sudden! The only thing I did was login again (it asked me to do so when I opened the app), so that I could have my progress saved in all my devices, with the…
⛔ FIXED: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Why am i not getting any ads to watch in order to get extra moves or extra booster?
While all of my friends get to watch ads to get exyra moves and boosters, but for me i am not getting anything, and i am stuck at a legendary level for a long time now.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ FIXED: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…