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I paid over $20 for 200 gold bars, but only 150 were credited to my account. How can that be fixed? I am honestly not happy with that. I have been playing this game for a very long time, and this is quite upsetting.
Hi there- Welcome to the community. Let's make things right with your purchase! I have sent you a private message through King Care so that I can check these transaction details.
As soon as you get back to me, we can fix things :-)
Thanks!
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
