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Why do some players not receive gifts and events?

jasonlhill
jasonlhill Posts: 3

Level 1

Currently I've received NONE of the birthday gifts, I also see a big list of players on your Facebook page complaining of the same.

I also never received the Candy Cup event recently. And have noticed other events not available in the past too.

I've played for many years, I've passed the 5000 levels mark, on occasions I BUY game packs...

Please explain why some of us are treated poorly?

(And yes the game is fully updated and saved/logged in)

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