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I leveled yesterday up to level 2915. This also by paying good real money for game "gold bars" and stuff. Today game did not load at all.
Now I was thrown back to level 2900!
King.com Team, DO SOMETHING
Hi ClauVio,Thank you for posting this here on King Care.There are a few steps we can try which generally resolve all technical issues.With this in mind I recommend that you first of all try playing in another browser (E.g if you are using Internet Explorer for example, then try with Google Chrome, Mozilla Firefox or Opera).You can download them from the following links, always ensure you have the latest version:https://www.google.com/chrome/browser/desktop/index.html http://www.mozilla.com/firefox/upgrade.html http://www.opera.com/computer (windows only) https://www.microsoft.com/windows/microsoft-edge https://www.microsoft.com/en-us/download/internet-explorer.aspx (if you are using an older version than Windows10)Now please visit the following link https://www.whatismybrowser.com for help in clarifying whether your browser is indeed all up to date.If the browser is not up to date then simply click on the Update button to install the latest version.You can also double-check on this page https://html5test.com if your browser will able to play the game. Your browser should score at least 450 points, if it doesn’t then please look at the list above and download a different browser. Google Chrome is usually the most up to date and well maintained.I'd also recommend closing all extra tabs and other programs whilst you play as these can often negatively impact the game performance.Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache Here is a useful video that will show you how to perform these steps:http://youtu.be/OESCE4Jj2tU Kindest regards and have a great day,Tony - King Care Team
Hi ClauVio,
Thank you for posting this here on King Care.
There are a few steps we can try which generally resolve all technical issues.
With this in mind I recommend that you first of all try playing in another browser (E.g if you are using Internet Explorer for example, then try with Google Chrome, Mozilla Firefox or Opera).
You can download them from the following links, always ensure you have the latest version:
https://www.google.com/chrome/browser/desktop/index.html
http://www.mozilla.com/firefox/upgrade.html
http://www.opera.com/computer
(windows only) https://www.microsoft.com/windows/microsoft-edge
https://www.microsoft.com/en-us/download/internet-explorer.aspx (if you are using an older version than Windows10)
Now please visit the following link https://www.whatismybrowser.com for help in clarifying whether your browser is indeed all up to date.
If the browser is not up to date then simply click on the Update button to install the latest version.
You can also double-check on this page https://html5test.com if your browser will able to play the game. Your browser should score at least 450 points, if it doesn’t then please look at the list above and download a different browser. Google Chrome is usually the most up to date and well maintained.
I'd also recommend closing all extra tabs and other programs whilst you play as these can often negatively impact the game performance.
Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache
Here is a useful video that will show you how to perform these steps:
http://youtu.be/OESCE4Jj2tU
Kindest regards and have a great day,
Tony - King Care Team
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Hello candy crush mere friends me extra moves wala wheal aa raha lekin mere game me extra moves wala wheal nahi aa raha hai kyo please help me as soon as possible
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Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
