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I lost all my level

Rituraj_Soni
Rituraj_Soni Posts: 2

Level 1

I lost all my level.  i think i am not playing candy crush saga more then 1 year. Please help and recover all my level.

Best Answer

  • _Elsa_
    _Elsa_ Posts: 37,342
    Answer ✓

    If you have been playing through Facebook then your levels are saved.  Log out of Facebook and then log back in.  It should bring you back to the last level that you completed.  If that doesn't work then try to clean out the history and then log out/log in to see if that works.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,342
    Answer ✓

    If you have been playing through Facebook then your levels are saved.  Log out of Facebook and then log back in.  It should bring you back to the last level that you completed.  If that doesn't work then try to clean out the history and then log out/log in to see if that works.

  • Rituraj_Soni
    Rituraj_Soni Posts: 2

    Level 1

    If you have been playing through Facebook then your levels are saved.  Log out of Facebook and then log back in.  It should bring you back to the last level that you completed.  If that doesn't work then try to clean out the history and then log out/log in to see if that works.

    Thank you so much for helping me it working fine now.
  • Jess_Richardson
    Jess_Richardson Posts: 2

    Level 1

    My levels were saved and then it took me back to level 1

  • Juliette__2_2
    Juliette__2_2 Posts: 1

    Level 1

    J'ai perdu mon niveau 780 et je suis retombée au niveau 1. J'ai perdu aussi tous mes bonus. Je me suis reconnecter à Facebook mais pas de changement

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