Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi huelva,
Thanks for the great question and apologies for the delayed response.
If you want to know why you're unable to play the game after level 2828 on King.com, please have a look at this blog:
https://care.king.com/en/blog/article/html5-and-the-kingdom
Hope this comes in handy!
Have a great day!
Ilaria - Team King Care