i can't open the shop in candy crush saga what should i do

tmnova · June 2022

Hello team help king, i wish you can help me in myblittle proplem

i try to buy by my golds in the game and when i open the shop it start to load and don't open, what should i do

Tess92 · June 2022

Hi @tmnova and welcome to our sweet Community! 🤗

Have you tried logging out and logging back in from your account?

kiara_wael · June 2022

Hi and welcome to the King Community

Please Check app update > Log out game > Restart device > Open game and Log in.

Also, in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.

Lindark · June 2022

Be sure to try signing out of your account within the app and signing back in again to see if this helps. Cheers!

Saminaliaqat · November 2022

I cannot open the shop

OlgaV · November 2022

Hi. I have same problem, can't open shop. I changed phone and in new one have this problem. My user ID 1917114100

kevincanady · November 2022

Signing out and signing back in doesn't help me !

Answers