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It sounds like your app is not connecting to the internet. You can also try signing out of your account within the app and back in to see if that helps
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in. If this not works please report this to player support team
