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I can't make purchases neither can I get more lives, I have restarted my phone, cleared my cache, turned off/on airplane mode but it's still not working. Pls I need help
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See if you can sign out of your account within the app and back into it. It sounds like your app is not able to connect to the internet.
Hi @Julietmithra and welcome to our sweet Community! 🤗
Have you also tried logging out and back into your account?
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
