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20 January 2018 4619171187 this is the payment reference
Hi Scorpio- Thanks for getting in touch. I am sorry that you did not hear from a moderator on this. The community is no longer supporting payment problems due to the need to handle sensitive information.
Do not worry, please see our Blog here
Here you will find how to obtain a refund directly with your payment provider, or if you still need help you can find out how to reach our customer service department.
Thanks again!
I apologize that you haven't heard from a King Admin. I will elevate it again.
Dear Elsa
I haven't heard further from you for my refund. Can you please refund the said amount of £1.49.
regards
Bharat Shah
I will elevate this to a King Admin to check out the purchase.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
