Candy crush saga...I am on level 365 and there are no new levels.

Thanks @JillyJill

@Soni we are seeing that some players are finding the wrong level when they open the app. Please can you see if you can scroll up and access other levels?

Thanks!

All comments

I can click on other levels below 365...but there is nothing to click on above 365

Hi Soni which version of the app do you have installed? Could you check the number please?

Thanks @JillyJill
@Soni we are seeing that some players are finding the wrong level when they open the app. Please can you see if you can scroll up and access other levels?
Thanks!

I can click on levels below but there are no levels to click on above 365

I can click on other levels below 365...but there is nothing to click on above 365

Thanks @JillyJill

@Soni we are seeing that some players are finding the wrong level when they open the app. Please can you see if you can scroll up and access other levels?

Thanks!

Hi Soni,

Thanks for getting back to me. This could either be part of a known bug that is occurring with Soda or something else.

I'm going to try and get a King Care admin to help you further with this. Thank you for your patience while we work on this.

Jilly

I cannot access any new levels. I play on Facebook. I have Microsoft surface pro 4

Hi Soni,

Thank you for contacting King Care! Please make sure your app is updated in order to reach new levels. What kind of device and operating system are you using?

Jilly

Accepted answers

Thanks @JillyJill

@Soni we are seeing that some players are finding the wrong level when they open the app. Please can you see if you can scroll up and access other levels?

Thanks!

All comments

Hi Soni,

Thank you for contacting King Care! Please make sure your app is updated in order to reach new levels. What kind of device and operating system are you using?

Jilly

I cannot access any new levels. I play on Facebook. I have Microsoft surface pro 4

Hi Soni,

Thanks for getting back to me. This could either be part of a known bug that is occurring with Soda or something else.

I'm going to try and get a King Care admin to help you further with this. Thank you for your patience while we work on this.

Jilly

Thanks @JillyJill

@Soni we are seeing that some players are finding the wrong level when they open the app. Please can you see if you can scroll up and access other levels?

Thanks!

I can click on other levels below 365...but there is nothing to click on above 365

Thanks @JillyJill
@Soni we are seeing that some players are finding the wrong level when they open the app. Please can you see if you can scroll up and access other levels?
Thanks!

I can click on levels below but there are no levels to click on above 365