Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Everytime I try to use a sprinkle the games goes into error, try again later.
First make sure your browser is up to date. You can check this by clicking this link:
https://www.whatismybrowser.com
Then reinstall the game:
1) First, we need to remove the game from Facebook here:
https://www.facebook.com/settings?tab=applications
(don't worry, your levels, Boosters, Gold Bars won't get deleted)
2) Clear the cache on your browser:
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
3) Close and open the browser and then reinstall the game
Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera:
https://www.google.com/chrome/browser/desktop
https://www.mozilla.org/en-US/firefox/new
http://www.opera.com
If you have a Windows 10 PC, you can also download the game directly to your computer and you can sync your progress just by connecting the app to Facebook:
https://www.microsoft.com/en-us/store/apps/candy-crush-saga/9nblggh18846
I hope this helps!
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…