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colour bombs

Bonnie_Otto
Bonnie_Otto Posts: 1

Level 1

when i use a colour bomb my game crashes and i have to start over. i have done everything  but it doesn't work. started today and i'm going through withdrawl

Answers

  • James_Jutras
    James_Jutras Posts: 1

    Level 1

    As of yesterday Feb 1, 2018 Candy Crush crashes with "An error has occurred. We are doing our best to fix it, please try in a moment." when I use a Colour Bomb. I'm running Windows 10 and Chrome Version 64.0.3282.119 (Official Build) (64-bit). Also happens in MS Edge. My android phone works fine.

  • _Elsa_
    _Elsa_ Posts: 37,392

    it has been reported to the King team so please do not use the color bomb until it gets fixed.

  • lyndac68
    lyndac68 Posts: 5

    Level 1

    It's not just the colour bomb, mine has been going to the orange screen just after a few moves, so frustrating

  • _Elsa_
    _Elsa_ Posts: 37,392

    Please hang in because King is aware of a couple of glitches and they are trying to resolve it now.  Your issue has been reported so hopefully they can fix it real soon.

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