Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Your week 4 holiday announcement made my game crash while I was in the middle of playing level 705. It caused my screen to go completely black while I was watching ads to continue playing the game, forcing me to reopen the game. It caused me to lose my 25+ game win streak, lose a life, and all the game tokens that I put towards beginning of that level were of course lost. I would like this restored to how my game was before I began this level. The delay in this will probably also cause me to lose my 19 game champions race win streak. I’m extremely dissatisfied that this happened, and hope that it will be resolved quickly. Thank you.