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I would like to reset candy crush progress. But I have Gold bar that I save and purchased. If you manual reset my game progress, am I still getting my Gold bar that I had pruchased?
Hi Jill!
If we manually move your game to level 1 your Gold Bars aren't affected. Your Gold Bars are saved in our player account (connected through your Facebook or Kingdom account) and are saved even if your game is reset.
If you disconnect the game from your FB/Kingdom account, and connect the game to another account you won't be able to see those Gold Bars.
I can see that my colleague has replied to your email already so please go ahead and reply to that if you have any further doubts.
Have a great day
Jenny - King Care Team
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No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…