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lost all candy crush progress after I was hacked on Facebook and had to change password. How do I get it back?
If you changed the password on Facebook you need to "update" it in the game as well.
1. Remove the connection to Facebook first (on the game’s start page tap the settings down to the left > cogwheel > log out).
2. Log out from the Facebook app
3. Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data to clear any incorrect logins (sometimes the game wants to connect through the browser)
4. Restart the device
5. Log back into Facebook
6. Finally open the game and connect it to Facebook on the game’s start page or by tapping the blue F under Settings
I hope this helps!
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
