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I've now reached level 46 and it stated no new frame until level 50. I'd like to have the level 45 frame.
Reinstalling might not be worth the trouble as you might lose your saved up boosters and lives
If you have lost any purchased items, please contact us through the game app:
- Open the game
- Tap on the left bottom corner
- Tap the cog wheel
- " Help Center"
- Choose the appropriate category
- Select "Contact us" at the bottom
Like I said this frame might be done for but hopefully the next one will change correctly.
Jenny - King Care Team
I've uninstalled and reinstalled the app and now my bonus' are reporting incorrect quantities. Also, I still have the wrong frame. :-(
The experience ranking feature is still being worked on which means there might be some occasional bumps on the road. Apologies for any inconvenience caused.
If the next one doesn't change, try reconnecting the game to your Facebook / Kingdom account and make sure you have the latest game app version: http://to.king.com/4zGs
Have a Sweet day!
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
