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Hi I want to change my location on candy crush game.i have moved to Sri Lanka I changed my phone settings but it’s still showing United Kingdom.please help to change thanks
Hi Gazaly,
Here's what you can try to change your location information:
- Open your game and make sure you are connecting the game to your Kingdom account
-Go to the device's settings and make sure both region and language are correct. Both need to be correct. If you for example have chosen Sweden and Spanish on your device, the game can then take Spain as your country.
-Go back to the game and tap the Settings > Kingdom icon and log out from your King account.
- If you have the ranking feature on the top left on your game map, tap on it and check that the country is correct beneath the avatar. Otherwise ignore this.
-Close the game and wait an hour so the country updates in our system.
-Finally open the game and connect back to your Kingdom and the country should be updated. If not, then you will need to keep the incorrect country in your game.
I hope this helps!
Jenny - King Care Team
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
