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Unable to access Candy Crush

mbb4917
mbb4917 Posts: 67

Level 3
in Discussions

Good morning! Is anyone else having problems accessing Candy Crush this morning? It will load on my mobile phone but when it tries to give me a gift, it says it can't until i have an internet connection. I do have an internet connection, can go to Google, launch all other sites, etc. On my surface, it keeps spinning for minutes, then loads to a level that i passed two previous ones ago? So not usable on my Surface at all. Play everyday so something is wrong. Thanks!

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Comments

  • Scooterpie
    Scooterpie Posts: 6,660

    @mbb4917 I got that gift thing on my Win 11 app? Did not seem to get a gift. Now my browser version will not load today.

  • cece1955
    cece1955 Posts: 1

    Level 1

    Same here

  • Tzvi_Marcu
    Tzvi_Marcu Posts: 2,595

    Same here

  • juliacab83
    juliacab83 Posts: 4

    Level 1

    Everything on my game is messed up and I have reset it and my phone multiple times.

  • Katiom
    Katiom Posts: 15

    Level 2

    My game keeps freezing and losing access to play on!!

  • Kerrie
    Kerrie Posts: 3,279
    edited December 2022

    I did get 4 hours unlimited lives in the package when i was able to sign in today. Something is going on maybe that's why they gave it to us.🤷

  • Bob_DeLine
    Bob_DeLine Posts: 19

    Level 2

    Unable to get on Candy Crush Saga. Just get white screen.

  • Kerrie
    Kerrie Posts: 3,279

    The Royalty site is down and my chocolate box is giving me...server error.

    Screenshot_20221231-114808.png

    Had the 4 hours of lives but logged into my other profile to check my winter cup standing and went back to use the free hours and it's gone now.😭

  • Leigh_Ann-2
    Leigh_Ann-2 Posts: 8

    Level 2

    Same here. Playing on my mobile phone. It keeps saying it's not connected to the internet. I've turned the phone on and off, turned wifi on and off, turned airplane mode on and off, closed and reopened candy crush. Nothing is working.

  • Fakhruddin-2
    Fakhruddin-2 Posts: 191

    Same problem is with me in my mobile it shows same thing there is no internet connection. If you reinstall all your boosters will go away

Hey! Would you like to give us your opinion?

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