Why do I have to reset to get the candy factory items to start appearing again if I fail a level?

So by this I mean the special candies that appear after you make a decent cascade and count toward the sweet factory rewards progress.  Every time I fail a level, then finish it and move on to the next, these candies no longer appear, even though they should and the only way I cn get them to is to restart the game, which gets annoying.  Please fix this, thank you