Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Problem with cherries on level 315

I have been on level 315 for 3 days and the last 2 days including just now i have noticed when i get a cherry down and it goes out, the amount of cherries you are suppose to get to complete that level (3) are not changing. I just played a game and had 1 left and it was showing i needed 2. I have been screenshoting all these. I'm done playing this game.

Describe your question in more detail here (at least 40 characters please)

Accepted answers

All comments

Sa_Mantha

Same with level 598

Lori-28

I should have passed level 315, I got all 3 cherries as required.

QueenB

We are investigating to see if there is a technical issue which is unfortunately impacting your game play. Keep on playing as some players has informed that after a few tries, you will pass the level but rest assure the studio will work on improving the levels where one has to collect orders.

Apologies for the inconvenience caused and thanks for your patience guys!

/QueenB

Lori-28

I am so mad right now. I actually completed level 315, got all the cherries, but guess what, said I still had one left to get. I'm so over this game.

Latenzo

Same problem with the 551, i have used 3 booster and now i post them and the level.

Ann_Person

Same problem here... I actually beat level 685, I think it was, but because the first cherry cleared didn’t get counted and it didn’t give me an extra one I lost and lost all the goodies I had obtained from completing the previous levels in one try. I think King owes me boosters to replace what I lost due to the glitch.

Sheila_Turner

Same problem level 255

Lori-28

It's bull crap! What if you actually completed the level and it's saying you didn't. They need to fix it or something.

Zara_Gral

Same issue on level 3122 it’s since the latest update.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Zara_Gral

Same issue on level 3122 it’s since the latest update.

Lori-28

It's bull crap! What if you actually completed the level and it's saying you didn't. They need to fix it or something.

Sheila_Turner

Same problem level 255

Ann_Person

Latenzo

Same problem with the 551, i have used 3 booster and now i post them and the level.

Lori-28

I am so mad right now. I actually completed level 315, got all the cherries, but guess what, said I still had one left to get. I'm so over this game.

QueenB

Apologies for the inconvenience caused and thanks for your patience guys!

/QueenB

Lori-28

I should have passed level 315, I got all 3 cherries as required.

Sa_Mantha

Same with level 598

Rewards
I am not receiving my rewards
Free bars
How to establish free bars and other
Güçlendirmelerim yok oldu
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
Weekly Contest
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Invisible awards
This is happening a lot. Anyone else?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…