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Hi. I create account here about 2years ago but when I try to login in candy crush app, it says: the username and password combination is incorrect....
I even reset my password in forgot password section but can't login again...
Banned 🚫 my candy crush account 🙄🙄🙄
Haaaaaaa loos my all progress in Candy crush
,😭😭😭
Hi and Welcome to the King Community
King Community acconut diffrent with King Game . Make sure your pasword and email addreses for the Game .
If you have forgotten your password, you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in.
You will then receive an email with a link to reset your password and access your account again.
Forgot the password function or reset link doesn’t work?
In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.
You can then reset the password by contacting our Player Support instead HERE
Hello, Mr Newbie,
Welcome to the forum! 👋
What do you mean you created an account here? Where here - on the forum platform or in the game? Community account =/= King (game) account.
Was your game linked to your Facebook account? If so, check on the browser version whether your progress is saved. You'll then know to use your Facebook account to log into the game, not your email address.
What level did you reach before? If you believe you had a King account (check HERE to see if that's true - use "desktop view" if you're using your mobile), then you should write to Support to see if they can help you. It will be hard if you don't have your game ID. They may be willing to restore your levels though (without gold bars).
Good luck! 🙃
Write the correct address and password 🔑🔑🔑
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…