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After trying the 4th time it finally gave me the moves but didn't notice until later that it had taken the tokens for all 4 tries. Some I am now out of 30 tokens that I got from paying for my piggy. Is there anything that you can do please. Thanks
Oh that's not sweet at all
I have returned those purchased Gold Bars back to your game but if you should have any further issues with purchases, take a look at our purchases page: https://goo.gl/MR7Eq9
A way to minimize the chance of this happening again, please make sure that you're using a strong internet connection and you already have the needed Gold Bars in your game so you don't have to make 2 transactions at the same time.
We have investigated previous cases and as it often depends on the internet connection a player has while playing it’s often unavoidable from our side.
I hope that helps!
Jenny
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
