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Started yesterday with not connecting to the app store. My other games connect fine.
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
Thx
Neither your phone, nor your home country seem to be causing this issue. Someone else posted about the same problem a couple of hours ago in a Facebook group.
It could be related, so rest assured it's probably not your fault. I'd suggest reporting to Support to let them know. Just don't rush reinstalling unless you have nothing to lose.
Have you tried another network - mobile or wi-fi? Checked your connection settings to make sure the game is allowed Internet access?
Is there another device you could try?
What about the browser version?
Then why did you mark their reply as the answer to your question? I was going to skip this discussion because it was "answered". 😒 Not sure what this means or how it relates to my issue.
What device are you playing on? What is your country of residence? Samsung and USA
Then why did you mark their reply as the answer to your question? I was going to skip this discussion because it was "answered". 😒
Anyway, hello there! 👋
What device are you playing on? What is your country of residence?
Restarted and still not connecting.
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hello I'm having an issue about levels. Playing in Cellphone I'm almost on level 10.000, but when I open my Facebook account on notebook it shows level 110. What can I do for merge then? Gratefully, Iara Chacon 😀
Is there a game update available in the game and community?
I want to change my number in game to update the new version of game what can i do?
On this level, there is a bear in the middle of the page and he cannot be moved. There is nothing blocking his way, but he doesn’t slide up and off so that you can reach the next page. I don’t see any way around this. Can anyone help? I would hate to have to give up this game. I really enjoy playing it. And obviously, I’ve…
In years of playing this game, I've only ever won the Booster Wheel Star prize once. Is that normal? Even when it seems the wheel will stop on the star it always manages to move past it or stop just before it. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…