Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Won't connect to app store
Best Answer
-
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
Answers
-
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
-
Then why did you mark their reply as the answer to your question? I was going to skip this discussion because it was "answered". 😒 Not sure what this means or how it relates to my issue.
What device are you playing on? What is your country of residence? Samsung and USA
-
Neither your phone, nor your home country seem to be causing this issue. Someone else posted about the same problem a couple of hours ago in a Facebook group.
It could be related, so rest assured it's probably not your fault. I'd suggest reporting to Support to let them know. Just don't rush reinstalling unless you have nothing to lose.
Have you tried another network - mobile or wi-fi? Checked your connection settings to make sure the game is allowed Internet access?
Is there another device you could try?
What about the browser version?
