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I was at level 695 but now at level 6. Was synced to old facebook but that was deactivated. The email I used on old facebook is now on my new facebook but candy crush progress was lost.
Hello @Ankeithleen I can see my lovely Superstar has been looking after you :-)
I will send you a private message so that I can check these accounts, thanks!
Hi there, sorry for the delay in responding. When you change to another Facebook account your progress doesn't transfer. What I will do for you is to elevate this to a King Admin who might be able to help you with this issue. It's wonderful that you were playing through Facebook because your progress was saved!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
