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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Switched phones and lost my old Candy Crush account. Can I get the old one back?
Hi there David! Thank you for contacting King Care. Can you try these troubleshooting steps to see if it helps? If not, then reply back and I can see what else can be done or I can send it to the Moderator who may be able to help you get the account back. I hope you have a great day!
https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level
Hi David! I did send it to her. She is really busy on Mondays with all the posts that the SuperStars had found over the weekend that need her attention. I will doublecheck and make sure it is still up to be seen. Thanks for writing back though!
Hi Laura! Have you sent this info to the Mod? Haven’t received a reply on my account yet. Will it take awhile to get an answer?
I can certainly do that for you. Thank you so much for replying back and please be patient as the Mod won't be in the office until Tuesday. No worries, though. I will make sure she sees this. Have a great weekend!
Sorry I hit the solved button by accident. I could not get my account back. I thought I logged in with the Kingdom. Can you ask the moderator to get my account back.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
